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Terms and Conditions

Company Information


 EASTERN MEDICAL CORPORATION (PVT) LTD

Medical Equipment Importers & Healthcare Solutions Provider

No 615A Kalyana Road, Sainthamaruthu - 16, Ampara, Sri Lanka 32280

đź“§ info@emcgroups.com

📞  +94 71 139 9929 / +94 63 439 9733

Use of Our Website


 By using this website, you agree NOT to:

  • Violate any Sri Lankan or international laws

  • Copy, modify, or reproduce website content without permission

  • Upload malicious content, viruses, or attempt hacking

  • Misuse product information for illegal medical practices

We reserve the right to restrict access for violation of these terms.

Professional Medical Disclaimer


All products sold by us are intended for professional medical use only.

Users must ensure:

  • Proper training

  • Compliance with Sri Lankan Ministry of Health regulations

  • Safe and legal operation of equipment

We are not responsible for misuse or negligence.

Products & Specifications


We aim to keep all product details accurate. However:

  • Specifications may change without notice

  • Images may differ slightly from actual models

  • Availability depends on manufacturer stock and import conditions

We reserve the right to update or discontinue products.

Pricing & Payment Terms


  • Prices are subject to change at any time

  • Prices may exclude taxes, VAT, duties, and delivery charges

  • Orders must be fully paid before dispatch unless otherwise agreed

Late payments may result in order cancellation.

Orders, Delivery & Shipping

 

Once an order is placed:

  • Acceptance depends on stock availability

  • Delivery timelines vary based on customs clearance, import schedules, and logistics

  • Third-party courier delays are beyond our control

We are not liable for damages or delays caused during transport by external courier partners.

Warranty & Returns

 

Most equipment comes with a manufacturer warranty.

Warranty does NOT cover:

  • Misuse or mishandling

  • Unauthorized repairs

  • Consumable parts (cuffs, sensors, cables, tubes, etc.)

  • Power surges or physical damage

Returns are accepted only within 7 days for verified manufacturing defects.

Refunds or replacements depend on manufacturer evaluation.

Limitation of Liability

 

EASTERN MEDICAL CORPORATION (PVT) LTD is NOT liable for:

  • Business interruption or economic loss

  • Medical malpractice by users

  • Data loss

  • Consequential or indirect damages

Our total liability is limited to the product’s purchase value.

Intellectual Property Rights

 

All website content—including images, descriptions, layouts, and trademarks—belongs to EASTERN MEDICAL CORPORATION (PVT) LTD.

Reproduction without written permission is prohibited.

Third-Party Links

 

We may link to external sites.

We do not control or assume responsibility for their:

  • Content

  • Security

  • Policies

  • Services

Amendments to Terms

 

We may update these Terms & Conditions at any time.

Changes will take effect immediately upon posting.